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The Death Of The Vicidial Consultants

By admin On May 27, 2009 Under Hosted Dialer

I have been working with Vicidial consultants from about the first lunch when they first came out, Which was kill I was so frustrated about about through a server at some one. We worked our way thought companies consultants and people looking to back on buck on the side, it took me two years to find some one that cared and was dedicated to working with me and for the company.

We use Vicidial for our call center and have sold to some other call centers around the world but we have always had some hard times with the software, not as much as before but at the end of the day pare Lito really was the only one that could fix it.

Now to the Death of the Philippines Vicidial consultants is the company Vicidial it’s self, they have came out with a hosted solution that looks like its bullet proof. They will install the ViceDial software on a hosted box in the states and get pretty much everything going for you for a low price of 200 dollars a month but the good thing is that the server can handle 20 people with the pacing at 4 is to 1 which is really good, you would be able to have about 40 people doing a 1.5 which works well.

The one down side is you have to pay a 800 dollar set up fee but really at the end of the day its not bad, they also give you 5 hours of phone support on configurations that you might need help with.

This Vici dial box is set up by some one in the states that is apart of the team that built Vici dial so you are getting one of the best installs that there is for a very reasonable price I think, the chance of something bad happening like down time I would think is allot less.

Try now we are hosting our pbx in the states for the last 6 months and its has worked great and also dose not cost that much plus I dont have to have servers here that you buy for a 1,000 dollars and then in three months they are worth 500 dollars.

Plus you are getting a better quality of a call because the calls are not coming through the Philippines and then going back to the states.

I think that you are going to see more and more people that have had some bad experience
with consultants, here in the Philippines changing over to this hosted solution instead of banging your head on the wall hope the dam thing works when you start calling.
Here is the site Vicidial hosting

Thanks for all your help pare, could not have done allot with out you

Ok wait now on this I was a little bit wrong, it wold be around 350 dollars per month but still not bad.

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