Call Center Headsets
I have been using all kinds of headsets from analog and USB which both work well but it depends on what you want to do and what your budget is. Before we used analog just because that is what I thought everyone use and the computer phones where just coming out at that time so I was not sure how well they worked. I paid like 80 dollars for a headset and a dial paid and that was for the cheaper one, they has some at 200 dollars. Then we started using USB headsets because this things to worry about breaking and a little cheaper. The problem that you have with all headsets is that the agents most time treat them like shit dropping them, chair over the cord etc. So what I have been doing is buy this USB headset so fat they are working well and I’m making the agents buy them from me and then I just a little bit out of there pay check every month tell it’s paid off so they will take care of it and then I don’t have to buy it just shoulder the cost for six months
