I respect your opinion, because of your experience. There are many trickers here in the Philippines so be wise.
Philippines Call center and Trust In The People That You Are Working With
There are some people here that will really take advantage of you in any way that they can. 99% of the time it’s all money, some times it could be true that you might owe them money for back pay or 13th month but most of the time it’s all bull shit. You need to make sure that you having an accounting company work with you that is really good a company that you can hold reliable in case some thing goes wrong, not some one that is an account or book keeper.
On another note never hire any a book keeper, outsource it some where here in the Philippines, most times it will cost you less and you will not have the hassle of contracts or labor problems in the end.
It’s very very important here that you follow all the rules because the Philippines is labor pro which means they are for the workers not your company! I have been in a couple battles with x agents but all has been taken cared but for the most part it could have went any way. Make sure that you get your self a copy of the labor laws that they have in the Philippines because it’s very different then most other country and make sure that you get a good lawyer that can help you incase some thing like this happens.
Next is place your self around good people both from the Philippines and other countries that might have to help you when in need, this will go a long way.
If you go through a case and it’s all settled at that point let it go! There are to many other thing to worry about then them.
This is not to scare any one away from outsourcing to a Philippines call center but to prepare you for what you might go through when you are here, again make sure that you follow all the rules and get things done correct and you will be fine and love it here.
In short don’t cut corners
I love the Philippines but made some mistakes when I started and want to make sure that no one has to go through it.
Also there are allot of great people here in the Philippines which many I call my best friends but be wise when you choose your friends here.
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August 27, 2009


















