Call Center Seat Leasing
Unique Interaction is now offering call center seat leasing at 325 dollars a seat!
It comes with a unlimited calls to the main land US, UK and AU “cell phones are not included to the UK and AU.
Predictive dialer, PBX, computer, headset, station, full reporting, remote monitoring, call barging and conference room.
We are the best in the Philippines when it comes to working with seat leasing companies.
Call Center Seat Leasing
What matters when you are doing call center seat leasing?
1. Internet, this is very important.
2. VOIP provider, this is very important.
3. USB headset, This is very important.
4. Predictive dialer, This is very important
5. ACD Phone system, This is very important
6. Computer, not so important.
7. Office, not important.
The rest is up to you but pretty much the first five is what I think is what makes a call center work well.
There are now so many call centers here that are offering seat leasing that you have to really look into the company that you would like to use because there is allot of call center here in the Philippines that have no idea what they are doing and think that just because they they have money that they can start a call center. You want to have some one that has been offering seat leasing for a while, it don’t matter how good looking there office is as long as it works and remember that.
I know and have heard of many companies choosing call centers here just because they look good, any one can spend allot of money to make a office look good but only some can make everything work.
Question That You Should Ask Someone Before Leasing From There Call Center
Here is a list of questions that you should ask the company that you are interested in seat leasing with.
1. What type of Internet do you use and how long have you been using them?
2. What VOIP provider do you use and how long have you been using them?
3. Do you have a back up VOIP provider?
4. What type of predictive dialer do you use and how long have you been using it.
5. Who supports your predictive dialer and are they available 24/7.
6. What ACD phone system do you use and how long have you been using it.
7. Who is the one that supports your ADC phone system and are they available 24/7.
8. How long have you been in business.
9. How many clients have you done seat leasing with.
10. What type of headsets do you use? USB is best.
11. What type of computers do you use? If you are using USB headset, PCs must be at least 1GHz with 256 Ram.
12. Is the telco included or do I have to pay it?
13. If telco is not included then what is the rate I have to pay per minuet? a good price is about 1.3 cents per minute 6/6
14. What type of reporting does your system have?
15. Can you help me hire agents?
16. Can you help me with contacts etc with my employees.
