That’s a good news for those retirees, that they can get their 13 month pay.
Call Center Agents | Back pay | 13 Month pay?
I have been thinking about this for a long time now on where is right and when should the agent be paid once they quit or resign, finally got the correct information.
30 days from the date that when they quit or resign they will be able to get there back pay and 13 month pay.
If you do not tell you this our agents that have resigned will just nag you tell they get it.
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5 comments - add yours
call center agents philippines
August 27, 2009
JC Reyes
March 27, 2010
I have a friend who work in E-Telecare in Libis. She resigned last June, 2009. Until now, the company has not given her final pay and back pay yet (she resigned a day after the salary so her last pay was placed on hold). We called the company several times and we’ve also requested to reush it because it has been already 9 months and all they can say is that it has been submitted last Feb. 2, 2010.
admin
April 5, 2010
Maybe they have a rule in there contract or handbook, do you have a copy of them? How much was her back pay?
manny
August 31, 2010
im a call center agent.my basic is 12k a month.i started last march 8 and i resigned effective on the 8th of september. 6 months exactly. what will be included in my backpay? how much will i get?
admin
August 31, 2010
What would you like to know?